Conditions and cancellation policy

Booking and conditions policy
Contractual Terms and Conditions for Bookings and Stays
(House Rules and Regulations)

CHECK IN /OUT: Your apartment is available to you beginning at 3:30 p.m. of the day of your arrival. We request that you please vacate your apartment on the day of your departure by 09.00 a.m.

Deposit amount: normally the deposit is approximately 30% of the total amount of the booking. Always request confirmation when making a booking.

Balance payment: the balance may be paid in cash (discount 3%). Credit cards (visa, mastercard) are also accepted (no discount).

Cancellation: the deposit is returned (less a booking management fee of €40) if a booking is cancelled 30 days or more prior to the expected check-in date; 100% of the deposit is kept if the booking is cancelled 29 days or less prior to said date.

Advance check out or late check in: 100% of the stay shall be charged as booked, even in the event of advance check out or late check in.

Tacit consent: the above terms and conditions are intended tacitly approved when the booking is made. Said terms and conditions can also be examined at Hotel Casella’s reception desk.


Bookings are guaranteed by making a deposit equal to approximately 30% of the total booking (minimum € 100).

The payment can be made as follows:
CREDIT CARD Provide the number and expiry date of a VISA or MASTERCARD credit card bearing the name of the person making the booking. The credit card will only be charged in case of a NO SHOW, cancellation or modification (after the deadline indicated). In these cases, an amount equal to 30% of the total booking will be charged (minimum €100).

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